Your privacy is our priority. This document clearly explains how 100cic collects, uses, stores, and protects your personal data as a member of our platform.
Personal data protection is not merely a legal obligation for us — it is part of the trust you place in 100cic every time you log in.
All personal data and financial transactions on the 100cic platform are protected using industry-standard 256-bit SSL encryption. Your information is transmitted and stored in a fully encrypted state.
100cic never sells, rents, or trades your personal information to third parties for marketing purposes. Your data belongs to you, and we fully respect that boundary.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting the 100cic support team.
Your data is stored in data centres with strict physical and digital access controls, supported by automatic backups and round-the-clock security monitoring to prevent any breach or unauthorised access.
100cic uses cookies solely to enhance the user experience and meet the platform's technical requirements. You will be informed of cookie usage and can manage your cookie preferences through your web browser settings.
The 100cic Privacy Policy is developed in accordance with recognised international data protection standards. All data handling processes are reviewed regularly to ensure ongoing compliance.
Important Note: This Privacy Policy describes the privacy practices of 100cic and forms part of the platform's Terms and Conditions. By using the 100cic platform, you agree to the collection and use of information as described in this document.
100cic ("we", "Platform") values the privacy of every member who uses our services. This Privacy Policy is designed to ensure you fully understand how your personal data is handled from the moment you register with us.
As an online gaming platform operating in Malaysia, we comply with applicable data protection requirements and are committed to handling your information in a transparent, responsible, and secure manner. We believe your trust in 100cic begins with how we manage your personal information.
This policy applies to all information collected through the 100cic website, mobile app, live chat, email, and any other communication channels between you and our platform. We encourage you to read this document in full and to contact us should you have any questions or concerns.
100cic collects various types of personal information depending on your interactions with the platform. The following are the categories of data we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number, passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, transaction verification |
| Financial Information | Payment methods, transaction history, account limits | Deposit and withdrawal processing |
| Usage Data | Game history, session duration, favourite games | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
We only collect data that is strictly necessary for the stated purposes. This data minimisation principle ensures we do not gather excessive or irrelevant information beyond what is needed to operate the platform.
100cic collects your personal data through a variety of transparent methods:
In certain situations, we may receive information about you from trusted third parties such as identity verification service providers, payment providers, and recognised fraud prevention agencies. All such information sharing is conducted under strict data protection agreements.
100cic uses your personal data only for legitimate, stated purposes. The following are the primary purposes for which your data is used:
100cic does not use your data for automated decision-making that materially affects you without human oversight. Any significant decisions regarding your account involve review by our team.
100cic does not sell your personal data. However, there are situations where we may need to share your information with certain parties:
We work with trusted service providers to operate the platform, including payment service providers, gaming technology providers, KYC verification services, and cloud computing infrastructure. All providers are bound by strict data protection agreements and are only permitted to use your data for purposes specified by 100cic.
100cic may disclose your information to legal authorities, regulatory bodies, or law enforcement agencies when:
We never share your data with advertising companies, data brokers, or any third parties for marketing purposes without first obtaining your explicit consent.
The security of your personal data is a responsibility we take very seriously. 100cic implements comprehensive technical and organisational security measures:
100cic retains your personal data for as long as necessary to fulfil the purpose of its collection or as required by law:
Once the retention period ends, your data will be securely deleted or anonymised in accordance with established procedures.
The 100cic platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions smoothly.
You can control and manage cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality and your overall gaming experience. For more information on managing cookies in popular browsers, refer to your web browser's help documentation.
As a 100cic member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request and obtain a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request a correction or update to that information.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for specific purposes, such as direct marketing, at any time.
You have the right to receive your personal data in a structured, machine-readable format for portability purposes where applicable.
You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact the 100cic customer support team. We will process your request within 30 business days. Identity verification may be required before a request is processed to ensure the security of your account.
The 100cic platform is intended exclusively for individuals who are of age 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.
If we find that personal data of an individual under 18 years of age has been collected without our knowledge, that data will be deleted immediately and the associated account will be terminated. Parents or guardians who become aware that their child has registered on this platform are requested to contact us promptly.
If you suspect that a minor has accessed the 100cic platform, please contact our support team immediately at [email protected] so that prompt action can be taken.
100cic reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.
When there are material changes to this Privacy Policy, we will notify you via:
Continued use of the 100cic platform after the effective date of any Privacy Policy amendment constitutes your acceptance of and agreement to the updated privacy terms. If you do not agree with the amendments, you are advised to discontinue use of the platform and close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 100cic handles your personal data, please do not hesitate to contact us. Our privacy team is ready to assist you.
You can reach us through the following channels:
We are committed to responding to all privacy-related inquiries within 5 business days. For urgent matters involving account security or data breaches, please contact us via live chat for an immediate response.
100cic takes every privacy-related complaint seriously. We will thoroughly investigate all complaints and provide clear, meaningful responses to every inquiry we receive.